Please read these Terms & Conditions carefully before registering or using the 38jili platform. By creating an account or placing a wager, you agree to be bound by these terms in full.
Last updated: May 2026 | Applicable jurisdiction: Republic of the Philippines
These cards summarize the most important points. They do not replace the full legal text below — please read the complete Terms & Conditions in full.
You must be at least 21 years of age and physically located in the Philippines to register and play on 38jili. Providing false age information is a serious violation and will result in immediate account termination and forfeiture of funds.
Each player is permitted to hold only one 38jili account. Duplicate accounts are strictly prohibited. 38jili reserves the right to close all duplicate accounts and void any associated balances or winnings without prior notice.
All bonuses are subject to wagering requirements before withdrawal. Bonus abuse — including multi-accounting, collusion, or exploiting software errors — will result in bonus cancellation and possible account suspension.
38jili supports GCash, PayMaya/Maya, and major Philippine bank transfers (BPI, BDO, Metrobank, UnionBank). All transactions are processed in Philippine Peso (PHP). Minimum deposit is ₱100. Withdrawal requests are subject to identity verification.
You are solely responsible for maintaining the confidentiality of your login credentials. 38jili will never ask for your password. Any activity conducted through your account is your responsibility. Report unauthorized access immediately.
Fraud, money laundering, collusion, use of automated betting software (bots), and any attempt to manipulate game outcomes are strictly prohibited. Violations will result in permanent account closure and reporting to relevant Philippine authorities.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 38jili ("38jili," "we," "us," or "our"), governing your access to and use of the 38jili online casino platform accessible at 38jili.org and all associated services, games, promotions, and features (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important Notice: These Terms are governed by the laws of the Republic of the Philippines. 38jili operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Players are responsible for ensuring that online gaming is lawful in their jurisdiction before participating.
The 38jili Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations under PAGCOR. By registering, you represent and warrant that you meet this age requirement. 38jili reserves the right to request proof of age at any time and to suspend accounts pending age verification. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned, less any bonuses received.
The Platform is intended for use by residents and persons physically located within the Republic of the Philippines. You are solely responsible for determining whether accessing and using the Platform is lawful in your location. 38jili makes no representation that the Platform is appropriate or available for use outside the Philippines.
To register an account, you must provide accurate, current, and complete information including your full legal name, date of birth, valid Philippine mobile number, and a valid email address. You agree to maintain and promptly update your registration information to keep it accurate and complete. 38jili may require additional documentation for identity verification (KYC) at any time, including but not limited to a government-issued Philippine ID, proof of address, and proof of payment method ownership.
Each individual may hold only one active 38jili account. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. 38jili employs technical and manual measures to detect duplicate accounts. Upon detection, all duplicate accounts will be closed, associated balances forfeited, and the player may be permanently banned from the Platform.
You are solely responsible for maintaining the confidentiality of your username and password. You agree to: (a) choose a strong, unique password not used on any other platform; (b) enable two-factor authentication (2FA) where available; (c) log out of your account after each session, particularly on shared or public devices; and (d) notify 38jili immediately upon becoming aware of any unauthorized access to or use of your account.
All activity conducted through your account — including all wagers placed, deposits made, and withdrawals requested — is your sole responsibility. 38jili will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. 38jili staff will never ask for your password under any circumstances. Any communication requesting your password should be treated as fraudulent and reported to 38jili support immediately.
An account is considered inactive if no login activity has been recorded for a continuous period of twelve (12) months. 38jili reserves the right to apply an inactivity fee to dormant accounts in accordance with applicable regulations, after providing reasonable notice to the registered email address. Players are encouraged to log in periodically to keep their accounts active.
38jili accepts the following payment methods for deposits and withdrawals by Philippine players:
All transactions are processed in Philippine Peso (PHP). 38jili does not accept credit card deposits for gambling transactions, in compliance with current Philippine payment regulations. Cryptocurrency transactions of any kind are not accepted.
The minimum deposit amount is ₱100. Deposits are generally credited to your 38jili wallet within minutes of confirmation. 38jili does not charge fees on deposits; however, your payment provider may apply their own transaction fees. You are responsible for any such third-party fees.
Withdrawal requests are subject to identity verification (KYC). You may only withdraw funds to a payment method registered in your own name — third-party withdrawals are strictly prohibited. The minimum withdrawal amount is ₱200. Withdrawal processing times vary by payment method but are generally completed within one (1) to three (3) business days. 38jili reserves the right to request additional documentation before processing any withdrawal.
38jili is committed to compliance with Philippine anti-money laundering (AML) laws, including the Anti-Money Laundering Act (AMLA) as amended. We reserve the right to delay, withhold, or report any transaction that we reasonably suspect may be connected to money laundering, fraud, or other illegal activity. Players must not use the Platform for any purpose other than legitimate gaming entertainment.
All bonuses, free spins, cashback offers, and promotional credits offered by 38jili are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Unless otherwise stated, all bonuses are subject to a wagering requirement before any associated winnings may be withdrawn. The applicable wagering multiplier will be clearly stated in each promotion's terms. Failure to meet wagering requirements within the specified timeframe will result in the bonus and any associated winnings being forfeited.
38jili employs sophisticated systems to detect bonus abuse. Actions that constitute bonus abuse include, but are not limited to: creating multiple accounts to claim bonuses multiple times; placing low-risk or hedged bets to meet wagering requirements without genuine gaming intent; colluding with other players; and exploiting software errors or loopholes. 38jili reserves the right to void bonuses, cancel winnings, and close accounts where bonus abuse is detected.
38jili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts, subject to the applicable wagering requirements.
All games available on the 38jili Platform are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, conducted by trained professional dealers in licensed studio environments. Game outcomes are determined independently of any player action or 38jili intervention.
Each game has its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of any game before placing wagers. In the event of a discrepancy between a game's displayed result and the result recorded on 38jili's servers, the server record shall be the definitive record.
38jili reserves the right to void any bet or game round where a technical malfunction, software error, or human error has materially affected the outcome. In such cases, affected stakes will be returned to the player's account.
The following activities are strictly prohibited on the 38jili Platform and may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to Philippine law enforcement authorities:
All content on the 38jili Platform — including but not limited to software, game content, graphics, logos, trademarks, text, and design elements — is the exclusive property of 38jili or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming entertainment. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of 38jili.
To the maximum extent permitted by applicable Philippine law, 38jili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or interruption of service.
38jili's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 38jili account in the thirty (30) days preceding the event giving rise to the claim.
38jili does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. We reserve the right to suspend or discontinue any part of the Platform at any time for maintenance, upgrades, or other operational reasons.
38jili is committed to promoting responsible gaming practices. We provide the following tools to help players manage their gaming activity:
These tools are available in your account settings. Our support team can also activate them on your behalf immediately upon request. For more information, please visit our Responsible Gaming page.
Gambling is addictive. Know when to stop. If you or someone you know may have a gambling problem, please seek help. 38jili supports PAGCOR's responsible gaming initiatives and encourages all players to game within their means. The 38jili Platform is strictly for players aged 21 years and above.
38jili reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination for cause, 38jili reserves the right to withhold any balance pending investigation. Where termination is not due to player misconduct, any verified balance will be returned to the player via their registered payment method within a reasonable timeframe.
You may close your account at any time by contacting 38jili customer support. Account closure requests will be processed within five (5) business days. Any pending wagers at the time of closure will be settled according to normal game rules.
38jili collects, processes, and stores your personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account, you consent to the collection and processing of your personal data as described in our Privacy Policy.
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We do not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and game providers as necessary for the operation of the Platform and compliance with legal obligations.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, you agree to first contact 38jili customer support to seek an informal resolution. 38jili will endeavor to resolve all complaints within ten (10) business days of receipt.
If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines, or to PAGCOR's dispute resolution process where applicable. You waive any right to participate in a class action lawsuit or class-wide arbitration against 38jili.
38jili reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email to the address on file and/or by prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date of the changes.
The most current version of these Terms will always be available at 38jili.org/terms-conditions. We recommend reviewing these Terms periodically to stay informed of any updates.
If you have any questions, concerns, or complaints regarding these Terms or the 38jili Platform, please contact our support team:
For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page or contact support directly — these requests are handled with priority.
Now that you know the rules, you're ready to play. Join over 500,000 Filipino players who trust 38jili for a safe, fair, and exciting online casino experience.
Must be 21 or older to play. Gambling is addictive. Know when to stop.